Support
Most questions are answered below. If you still need help, email us and include your Device ID from Settings → About when the request involves your account data.
Frequently asked questions
How do I unlock my apps?
In Settings → Daily Goal, choose Flashcards or Quiz as your Unlock Gate. Complete that day’s requirement (clear active flashcard decks, or pass every quiz marked for unlock). Apps unlock for the rest of the day.
How do subscriptions and the free trial work?
LearnLocker requires a Pro subscription. Monthly and yearly plans are billed through Apple. The yearly plan includes a 7-day free trial for eligible new subscribers. Manage or cancel anytime in iPhone Settings → Apple ID → Subscriptions.
I cancelled or my trial ended. Why can’t I open the app?
When Pro is not active, LearnLocker stays behind the paywall. Restore purchases on the paywall if you already subscribe on this Apple ID, or subscribe again to continue.
How do quizzes work?
Upload notes (PDF, Word document, or photo) to build a question bank. You can keep up to 5 quizzes and mark up to 3 for unlock. Passing all marked quizzes unlocks your apps for the day. If you fail a quiz, that quiz has a 10-minute cooldown before you can retry.
Why didn’t Screen Time lock or unlock as expected?
LearnLocker uses Apple’s Screen Time / Family Controls APIs. Confirm LearnLocker has Screen Time permission, that you selected apps to lock, and that today’s unlock gate is finished. Re-locks can also happen at midnight or when Strict mode is on for flashcards.
How do I delete my data?
In the app, go to Settings → About → Delete Account Data. That removes server uploads, quizzes, and progress for your Device ID and clears local decks and settings. It does not cancel your App Store subscription. Cancel billing separately under Apple ID → Subscriptions.
Do you have accounts or passwords?
No. LearnLocker uses an anonymous Device ID. We never ask for your name or email to use the app. Include that Device ID if you email us about data deletion or account issues.
Contact
Email contact@robertmaeda.com. We read every message. For data or unlock issues, paste your Device ID from Settings → About.